Kriterium - Technology Management for Your Business.

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RESPONSIBILITIES

Pre-sales and post sales technical activities

Deliver end user and administrator training

Support pre-sales presentation and demonstrations

RFP and proposal response technical support

Installation and configuration of ShoreTel projects

Management of service tickets through Kriteriums ticketing system

SPECIFIC REQUIREMENTS

Strong working knowledge of IP routing, QoS, telecom products and VOIP technologies

Strong knowlegde of Microsoft Outlook and Windows Server

Project Management of phone system and WAN projects

Ability to plan for and run an effective planning meeting

Interest in participating in industry events such as conferences, seminars and lunch and learn events

GENERAL REQUIREMENTS

Experience designing and deploying emerging technology and evangelizing emerging markets is highly desired
Comfortable with speaking to small groups
Motivated to create and grow relationships within the industry
Familiarity with the IP-Voice market and its competitive landscape are highly desired

EXPERIENCE & EDUCATION

Minimum of 2 years experience with telephony, PBX installations and telecom design

Salary is commensurate with experience

Previous experience with ShoreTel is a bonus!

CONTACT INFORMATION

Human Resources
jobs@kriterium.com
Kriterium, LLC.
595 Blossom Road
Suite 220
Rochester, New York 14610
Fax: 585.758.1401

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