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Career Opportunities

Position: ShoreTel Engineer, Syracuse, NY

RESPONSIBILITIES
  • Pre-sales and post sales technical activities
  • Deliver end user and administrator training
  • Support pre-sales presentation and demonstrations
  • RFP and proposal response technical support
  • Installation and configuration of ShoreTel projects
  • Management of service tickets through Kriteriums ticketing system
  •  
    SPECIFIC REQUIREMENTS
  • Strong working knowledge of IP routing, QoS, telecom products and VOIP technologies
  • Strong knowlegde of Microsoft Outlook and Windows Server
  • Project Management of phone system and WAN projects
  • Ability to plan for and run an effective planning meeting
  • Interest in participating in industry events such as conferences, seminars and lunch and learn events
  •  
    GENERAL REQUIREMENTS
    • Experience designing and deploying emerging technology and evangelizing emerging markets is highly desired
    • Comfortable with speaking to small groups
    • Motivated to create and grow relationships within the industry
    • Familiarity with the IP-Voice market and its competitive landscape are highly desired
     
    EXPERIENCE & EDUCATION

    Minimum of 2 years experience with telephony, PBX installations and telecom design

    Salary is commensurate with experience

    Previous experience with ShoreTel is a bonus!

     
    CONTACT INFORMATION
    Human Resources
    jobs@kriterium.com
    Kriterium, LLC.
    595 Blossom Road
    Suite 220
    Rochester, New York 14610
    Fax: 585.758.1401
     
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